Telus technical support - An Overview
Telus technical support - An Overview
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• At this point, I come to feel I am currently being misled and mistreated. In spite of a number of calls and escalations, I however do not need clarity on my savings or a good resolution to my worries.
Professional was capable of stroll me via my concern and helped pinpoint where by the situation was happening and advised me of an alternate so I could get my job finished. I so appreciated his help and endurance in going for walks me by the several situations. He adopted up with facts on my next methods.
• A colleague who can be a Telus customer confirmed me his system particulars, and He's receiving a similar approach for considerably less while not having to buy equipment, which contradicts what Abdul advised me.
00 far more per month. Despite the fact that my contract says promo price tag is for 2 decades my bill states it truly is a person year. After expending an afternoon right now trying to get assist, once the third man or woman I spoke they stated they will look into it and connect with me back. I didn't get a contact again with solutions. This is totally unacceptable. I regret signing up with Telus and will inform Absolutely everyone I'm sure to by no means register with them. Out of curiosity I termed Shaw and right away experienced the call answered and the individual I spoke with was crystal clear and articulate. Emotion trapped inside a agreement and with the mercy of an enormous system that has no support for its customers.
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I'd also like to grasp why this was taken off? Appears to be stupid that we now must get in touch with tech support to accomplish a thing that we failed to have to have the for Beforehand
I was not telling but making an attempt to speak to him yet he got mad and hung up. This can be absurd and extremely Terrible customer service. I is going to be pulling my two lines from Telus . If This can be the customer service shoppers are having from a reps than you need to source it somewhere else. I are already with Telus for approximately fourteen yrs and It truly is really unfortunate that it's arrive at this . Checking out these threads and opinions left by Other individuals it appears I'm not the only real a person.
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I have never been so frustrated with a corporation. It can be unachievable to acquire answers from Telus. My Monthly bill is improved quite a few situations since signing up with them a 12 months back after a promoter arrived to our door and drew us in with enticing presents. She even said Telus would purchase Shaw's contract penalty to move us in excess of. I regret each next of relocating. It will require up many of the afternoon to talk with an individual at Telus. Maintain periods estimate an hour only to become forwarded to a person and placed on keep for another hour. My contract agreement demonstrates what my Monthly bill should be However they arbitrarily improve my Monthly bill to 100.
Telus has messed up on my bill numerous instances while in the pastfew months. Recently by charging me 3 instances to get a provide it again that was already returned. Then decided to go on and change 3 of my options by themselves. Initially agent I spoke to was terrific and tried using not easy to deal with The difficulty. He even contacted loyalty to help you. They in no way known as. I tried to call myself and was hold permanently so I hung up. Tried out One more agent he mentioned he would transfer me to loyalty than proceeded to receive upset for the reason that I would not allow for him to end the call when he mentioned he could not transfer me.
I'm searching for the telephone number to contact to speak into a agent and wanting to know should they can be found in the weekend. I need to make payment preparations and attempted to on chat, having said that they informed me I really need to simply call.
The TELUS group acknowledges that our perform spans a lot of Territories and Treaty places and we have been grateful for the telus billing support normal Expertise Keepers and Elders that are with us now, anyone who has long gone just before us plus the youth that encourage us.
Today my cellular telephone stopped connecting towards the telus network. Because of this it's taken me a 45 to sift from the ai gate keepers prompt's just to talk to an actual man or woman, all though telus ai attempts all the things not to let me to speak to an actual particular person.
The TELUS group acknowledges that our perform spans quite a few Territories and Treaty locations and we've been grateful for the standard Expertise Keepers and Elders who will be with us right now, those who have absent ahead of us as well as the youth that inspire us.
Yeah, I’m binding by a two year agreement sad to say, I’m only 4 months in, but I did get somewhere. I assume The manager Business called me currently so I've a mobile phone discussion with him in one hour. We’ll see how that goes.